Our bilingual, multidisciplinary team of experts is based in Montevideo, Uruguay. We offer strategic nearshore staff augmentation partnerships for companies based in the Americas. We provide Salesforce staff augmentation services in compatible time-zones at cost-effective rates. Level up your team’s capacity quickly and easily with the help of our technical experts!
If you’re searching for more than one expert to join you, we also offer the option to expand your projects with a multi-faceted team of Salesforce developers and consultants!
We can also provide you with a Salesforce Technical Lead to centralize communication and requirements, coordinate the team, and report directly to your PM. With this option you’ll be able to make the most out of your Salesforce team augmentation services.
Our Salesforce Experts Make Staff Augmentation Projects Possible.
Our Salesforce staff augmentation services include all of the professionals guiding your team to success.
They work closely with project leaders and clients to develop Salesforce customizations by implementing programmatic and/or declarative solutions. They use best practices to fit stakeholders’ specifications and business requirements.
With a deep understanding of cloud solutions, they know how to implement solutions with the standard Salesforce platform features and declarative tools or they can also customize them to better fit the needs of any organization.
They support users and customers throughout the implementation lifecycle, participating in analyzing and designing processes and solutions by using standard features or proposing custom implementations for proper development.
They guide organizations to improve business processes and efficiency in Salesforce. They ensure requirements are implemented around business needs to produce data-driven solutions. They act as a liaison between IT and business stakeholders to attain the best results.
In addition to daily managing the system, an Administrator optimizes business processes, increases user adoption, and creates the product roadmap while providing qualified opinions on change requests and overall improvements.
They create solutions to integrate with other systems. They have a deep understanding of Salesforce data modules and standard features, so they are trusted advisors and sources of knowledge for the team and the customers.
They design the system architecture and specifications, helping administrators and developers apply the best practices in their developing processes. They generate strategies to solve complex technical challenges and ensure the correct technical delivery of any implementations.
Our Salesforce Staff Augmentation Service Process.
Working with Tero is always straightforward. Our staff augmentation services follow 4 steps.
Let’s get to know each other! The first step is getting to know your organization, project, and specific staffing needs. We’ll also introduce you to our practice experience and how we work with our clients.
Once we’ve got a good understanding of your needs, our delivery team will gather and present candidates. You’ll get to review profiles and interview our proposed consultants yourself before moving forward.
When it’s time to get started, our delivery team will be there every step of the way to help facilitate onboarding. We like to start off with a kick-off meeting to align our consultants with your team and stakeholders work methods and expectations.
We are committed to ensuring ongoing success for your project and our consultants. We will set regular check-ins to address and share feedback, and stay up to date on how to continue to support the project’s success.
Expand your technology implementation teams on-demand with our Salesforce-certified expertise. Tero’s staff augmentation services can expand your team’s capacity, grow your projects, and achieve your business objectives.
You send us the desired skillset and estimated engagement time.
We share with you pre-approved consultant profiles that meet your needs.
You interview them and decide on the best fit.
We sign a Statement of Work.
An Account Executive schedules regular meetings with you to follow-up on the consultant's performance and to answer any questions.
Is there a minimum engagement required to hire a Consultant?
There is no minimum. Nevertheless, we prioritize building long-term relationships with our partners and look to enroll our consultants in ongoing and challenging projects.
Can I vet a consultant on my own?
Yes, you can interview our consultants and even administer technical evaluations before giving the green light.
Do you charge for vacation time?
Tero manages all employee leaves. We do not charge clients for time off of any kind.
Do you charge for overtime hours?
If time-off can not be given in compensation for the equivalent number of hours as those that have exceeded 8 hours per day, overtime hours will be charged an additional % over the hourly rates.
What happens if I'm not happy with the services?
If the consultant does not meet your expectations, a substitution can be triggered. To do this, the client must give 30 days' notice, and Tero will assume the onboarding cost of up to 20 hours for the new consultant.
How is Staff Augmentation billed?
Staff Augmentation services are billed as Time & Material engagements. FTE’s are considered as 40hr/week allocations. If dedication is expected to exceed 10% higher than regular working hours for a given month, prior written approval must be requested.
In what time-zone do you work?
Our delivery team is distributed across LATAM. Our consultants’ by default work regular office hours in their local time zones which range from UTC-3 to UTC-5.